PRIVACY POLICY

Effective Date: July 2025

This Privacy Policy describes how PRNT.ae, owned and operated by JPD FZ LLC, collects, uses, discloses, and protects your personal information when you visit our website or engage with our services, including purchases made through our website or point-of-sale (POS) system.

We are committed to safeguarding your privacy and ensuring that your personal data is handled in a safe, secure, and transparent manner.

1. Company Information

Business Name: JPD FZ LLC

Trade License: 15592

Place of Incorporation: Fujairah Creative City – Media Free Zone

Legal Status: Free Zone - Limited Liability Establishment

Office Address: Twin Towers, Fujairah, UAE

P.O. Box: 4422 Fujairah

Email: orders@prnt.ae

Phone: +971 55 638 5094

2. Information We Collect

We may collect and process the following types of personal information:

● Contact Information: Full name, phone number, email address, billing/shipping address

● Order Information: Product selections, purchase history, payment details (processed securely via third-party payment gateways)

● Technical Information: IP address, browser type, device information, cookies, andusage data from your visit to our website

● Communications: Emails or messages you send to us, including inquiries and customer service requests

We do not store your full payment card information on our servers.

3. How We Use Your Information

We use your personal data to:

● Process and fulfill orders, including invoicing and delivery

● Communicate with you regarding your purchase or account

● Provide customer support

● Improve our website, products, and services

● Comply with applicable laws and regulations

● Send you marketing or promotional communications (only if you opt in)

4. Sharing Your Information

We do not sell, rent, or trade your personal data. Your information may be shared only with:

● Third-party service providers (e.g. payment processors, courier partners) strictly for order fulfillment or technical support

● Legal authorities, if required to comply with legal obligations or to protect the rights of JPD FZ LLC

All data shared with service providers is limited to what is necessary and governed by confidentiality agreements.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or regulatory requirements.

Order-related data may be retained for audit and record-keeping purposes in accordance with UAE law.

6. Cookies & Analytics

PRNT.ae uses cookies to enhance the browsing experience, remember user preferences, and analyse site traffic. By using our website, you consent to our use of cookies.

We may also use third-party analytics tools such as Google Analytics to better understand user behavior and improve performance.

7. Your Rights

You have the right to:

● Request access to the personal data we hold about you

● Request correction of any inaccuracies

● Withdraw consent for marketing communications at any time

● Request deletion of your personal data (subject to legal and operational limitations)

To exercise any of these rights, contact us at orders@prnt.ae.

8. Security

We take all reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Our systems use industry-standard encryption and secure protocols to protect your data during transmission and storage.

However, no system can be 100% secure, and you provide information at your own risk.

9. International Visitors

If you are visiting PRNT.ae from outside the United Arab Emirates, please be aware that your data may be transferred to, stored, or processed within the UAE or in other jurisdictions where our service providers operate. By using our website, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: orders@prnt.ae

Phone: +971 55 638 5094

Company: JPD FZ LLC

Address: Twin Towers, Fujairah, UAE

License Number: 15592